Policies


Deposit and Cancellation Policy

  • A deposit of $50 per room per night is required on all bookings.
  • Cancellations made 14 days prior to arrival will be charged a $25.00 fee per night per room.
  • Cancellations made within 14 days of your arrival will forfeit your deposit.
  • All cancellations within 72 hours of your date of arrival will result in the full amount of your booking being charged to your credit card.

 

Payment Policy

  • All payments are in Canadian dollars and are subject to applicable taxes.
  • Rates are based on double-occupancy.
  • Two-night minimum booking on weekends.
  • Adult oriented accommodations. No children please.
  • Pool is available for use but not monitored.
  • We accept Master Card, Visa, American Express and Cash as payment.
  • Reservations made here are confirmed reservations and you will be notified via email on your booking. If you do not receive an email please notify us immediately to confirm.

 

Smoking Policy

  • Our home is smoke-free but there are designated areas outside.

 

Check-In Policy

  • Check-in time is between 4:00 pm – 6:00 pm.

 

Check-Out Policy

  • Check-out time is 11:00 am.

 

Pet Policy

  • We unfortunately cannot accommodate pets. A small Bichon is on premise in the common areas and owners quarters. He is an old small dog and sleeps most of the day but is very happy to meet new people but not so happy to meet new dogs during his golden years.

 

Special Menus and Needs

  • Please notify us of any special dietary concerns or request. We will do our best to accommodate.
  • Our property is wheelchair accessible with a few limitations. We have large principle rooms for wheelchair access and the main floor doors are fully wheelchair accessible. We have wheelchair ramps for entry into the home as well as to the back patio and decks. The Orchard Suite Garden View has a wheelchair accessible shower and deck. If you require additional equipment for your personal care and comfort, please let us know and we will do our best to accommodate. Please provide 2 weeks notice in order for us to ensure that this equipment is available for your stay.